Terms of Service

Effective June 19, 2026 · Last updated November 4, 2026

These Terms of Service ("Terms") are a legal agreement between you and Catalyst Code LLC ("Catalyst Code," "we," "us," or "our") governing your use of the Thread Nest mobile application on Apple iOS and Google Android (the "App"). The App is offered in the United States, Canada, India, the European Union and European Economic Area (EU/EEA), the United Kingdom, and Switzerland.

For users in the EU/EEA, the United Kingdom, and Switzerland, Catalyst Code acts as a trader in offering the App and Thread Nest Premium to consumers. Our identity and contact details are in Section 15.

By downloading, installing, or using the App, you agree to these Terms. If you do not agree, do not use the App.

Age. You must be old enough to form a binding contract where you live to purchase Premium. In India you must be at least 18 to purchase. Younger users may use the free App only with the involvement of a parent or guardian.

1. License to Use the App

Subject to these Terms, Catalyst Code grants you a personal, limited, non-exclusive, non-transferable license, revocable only as described in Section 10, to download and use the App on devices you own or control, for your personal use. The embroidery you make with the help of the App is yours, and you may use or sell it however you like.

You may not: copy, modify, reverse engineer, decompile, distribute, sell, or create derivative works of the App, except as permitted by law.

2. Your Content

Thread Nest stores the thread inventory, projects, patterns, lists, notes, and photos you create or import ("Your Content") locally on your device. You own Your Content. You are responsible for backing it up (see Section 3) and for any data loss resulting from device failure, deletion, or uninstalling the App.

You are responsible for having the rights to any photos, artwork, or patterns you scan, import, or turn into patterns with the App.

3. Backups

The App offers optional backup and restore using your own Google Drive (Android) or iCloud Drive (iOS) account. Backups can only be restored on the same platform they were made on: an Android backup cannot be restored on iOS, and an iOS backup cannot be restored on Android. Restoring a backup replaces all data currently in the App. Backups are stored in your cloud account and are subject to Google's or Apple's terms. Catalyst Code is not responsible for the availability, integrity, or loss of backups stored in your cloud account.

4. Purchases and Subscriptions

The App is free to download with limits on the number of threads and projects. Thread Nest Premium removes those limits and unlocks additional features through an auto-renewing subscription, offered in monthly, 6-month, and annual plans.

• All purchases are processed by Apple (App Store) or Google (Google Play), not by Catalyst Code. Payment is charged to your App Store or Google Play account when you confirm the purchase.
• Your subscription renews automatically at the then-current price for the same period unless you cancel at least 24 hours before the end of the current period. You can manage or cancel it at any time in your App Store or Google Play account settings. Cancelling stops future renewals; Premium stays active until the end of the period you have paid for.
• Refunds and billing are handled by Apple or Google under their respective terms. Contact the relevant store for refund requests.
• Taxes: prices shown in the store include applicable VAT, GST, or similar taxes where the store is required to charge them.
• Right of withdrawal (EU/EEA and UK): if you are a consumer in these regions, you have the right of withdrawal the law gives you for digital purchases. Apple or Google sells Premium to you as the seller of record, so withdrawal and refund requests are handled by them under their terms. When you buy Premium you ask for access to start immediately, and in the store's checkout you acknowledge that your right of withdrawal ends once that access begins, as the law allows. Nothing here affects your statutory rights.
• Changes to Premium: we may update or change Premium features for a valid reason, such as security, legal requirements, changes to Apple or Google platforms, or improvements, at no extra cost to you. We will tell you clearly in the App before a change that reduces Premium. If you are a consumer in the EU/EEA or UK and a change affects your access to or use of Premium more than slightly, you may end your subscription free of charge within 30 days of the change, and we will refund the unused part of your paid period, or work with Apple or Google to do so.
• Price changes are handled through the App Store or Google Play and follow their rules for notifying you, including any consent they require.

5. Accuracy Disclaimer (Color Matching & Pattern Scanning)

Thread Nest's color-matching, color-similarity, Photo to Pattern, and pattern-scanning features are provided as convenience tools and are best-effort only. Results depend on lighting, camera quality, screen calibration, pattern legibility, and thread-brand data.

Catalyst Code does not warrant that color matches, suggested threads, or scanned results are accurate or complete. You are solely responsible for verifying threads, colors, and quantities before purchasing or using them. We are not liable for purchases or project outcomes based on App suggestions.

6. Third-Party Links and Trademarks

The shopping list can link to third-party stores such as Amazon and Michaels. Those sites are not operated by us, their own terms and policies apply, and we are not responsible for their content, products, or prices.

DMC, Anchor, Amazon, Michaels, and other brand names are trademarks of their respective owners. Catalyst Code is not affiliated with, endorsed by, or sponsored by them. Thread color names, numbers, and color values are used only to identify threads.

7. Acceptable Use

You agree not to use the App: to violate any law; to infringe others' rights; to interfere with or disrupt the App; or to attempt to gain unauthorized access to any systems or data.

8. Disclaimer of Warranties

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the App will be uninterrupted, error-free, or free of harmful components.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CATALYST CODE LLC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE APP. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE APP IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) USD $25.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms limits rights you have under consumer protection laws that cannot be waived.

Consumers in the EU/EEA, UK, Switzerland, and India. Nothing in these Terms excludes or limits (a) liability for death or personal injury, fraud, or intentional or grossly negligent conduct, or (b) your statutory rights, including the right to receive digital content and services that conform to the contract under the EU Digital Content Directive (2019/770) and national laws implementing it, the UK Consumer Rights Act 2015, and India's Consumer Protection Act, 2019. Where those laws apply, the disclaimers and liability limits above apply only to the extent they allow.

Liability toward consumers in the EU/EEA, UK, and Switzerland. For these consumers, the following applies instead of Sections 8 and 9: we are liable without limit for intent and gross negligence, for injury to life, body, or health, and under product liability laws. For slight negligence, we are liable only if we breach an essential contractual obligation (an obligation that makes proper performance of the contract possible and that you may regularly rely on), and then only for the damage that was foreseeable and typical when the contract was made. Your statutory rights for digital content or services that do not conform to the contract are not affected.

10. Termination

These Terms apply while you use the App. We may suspend or terminate your license only if you materially breach these Terms. We will tell you why and, where practical, give you a chance to fix the breach first. If we end your access to Premium for a reason that is not your fault, we will refund the unused part of your paid period, or work with Apple or Google to do so. You may end this agreement at any time by deleting the App; deleting the App does not cancel a subscription, which you must cancel through the App Store or Google Play. Sections that by their nature should survive (for example, disclaimers, limitation of liability, and governing law) survive termination.

11. Governing Law

These Terms are governed by the laws of the State of New York, USA, without regard to its conflict-of-laws rules. You agree to the exclusive jurisdiction and venue of the state and federal courts located in New York for any dispute not subject to the App stores' own dispute terms.

Consumers. If you are a consumer in the EU/EEA, the United Kingdom, Switzerland, or India, you keep the protection of the mandatory consumer laws of the country where you live, and you may bring a claim in the courts of that country. The New York choice of law and exclusive venue above do not take that away. If we bring a claim against you as a consumer in one of those regions, we may do so only in the courts of the country where you live.

12. Apple- and Google-Required Terms

These Terms are between you and Catalyst Code LLC, not with Apple or Google. Catalyst Code, not Apple or Google, is solely responsible for the App and its content. If you got the App from the Apple App Store, the following also applies:

• Maintenance and support: Catalyst Code alone is responsible for providing maintenance and support for the App. Apple has no obligation to provide any maintenance or support.
• Warranty: if the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) to you. To the maximum extent permitted by law, Apple has no other warranty obligation regarding the App.
• Product claims: Catalyst Code, not Apple, is responsible for addressing any claims by you or a third party relating to the App, including product liability claims, claims that the App fails to meet legal or regulatory requirements, and consumer protection claims.
• Intellectual property: if a third party claims that the App or your use of it infringes their intellectual property rights, Catalyst Code, not Apple, is responsible for investigating, defending, settling, and discharging the claim.
• Legal compliance: you represent that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties.
• Third-party terms: you must comply with any applicable third-party terms (such as your wireless carrier's) when using the App.
• Third-party beneficiary: Apple and its subsidiaries are third-party beneficiaries of these Terms and, once you accept them, have the right to enforce them against you.

Questions, complaints, or claims about the App should be sent to Catalyst Code at the contact details in Section 15.

13. Complaints and Disputes

If you have a complaint, write to us at the contact details in Section 15. We will acknowledge it and aim to respond within 45 days. Complaints about billing or refunds may also need to go to Apple or Google.

• EU/EEA, UK, Switzerland: you may also bring a complaint to your national consumer protection authority or use any alternative dispute resolution body available in your country. We are not obliged to, and do not commit to, use alternative dispute resolution unless the law requires it.
• India: you may contact our grievance contact at the email address in Section 15. We will acknowledge within 48 hours and resolve within one month. You may also approach the National Consumer Helpline or the Consumer Commission with jurisdiction.

14. Changes to These Terms

We may update these Terms from time to time. We will revise the "Last updated" date above and, where appropriate, notify you within the App. If a change is material, we will notify you in the App before it takes effect. Continued use of the App after the effective date means you accept the updated Terms; if you are a consumer and do not accept them, you may stop using the App and cancel your subscription through the App Store or Google Play.

15. Contact Us

Trader and grievance contact:

Catalyst Code LLC
260 E Main St Ste 6928
Rochester, NY 14604-2100
United States
Phone: +1 585 200 3992
Email: contact@catalyst-code.com