Support

Frequently asked questions

Does Thread Nest sync between devices?

Thread Nest stores your stash, projects, and patterns locally on your device. Optional backup and restore uses your own Google Drive (Android) or iCloud (iOS) account — see Terms §3.

Which thread brands are supported?

DMC and Anchor floss catalogs are built in, with color matching and substitution between the two.

How do backups work?

From Settings, back up your stash, projects, and patterns to your own cloud account at any time, and restore from your most recent backup on a new device. Backups live in your cloud account, not on our servers.

How does billing and Premium work?

Thread Nest Premium is offered as an in-app subscription through the App Store or Google Play. All billing, renewals, and cancellations are handled by Apple or Google — contact the relevant store for refund requests. See Terms §4.

How accurate is color matching and pattern scanning?

These are best-effort convenience tools — results depend on lighting, camera quality, and pattern legibility. Always verify threads and colors before purchasing. See Terms §5.

Found a bug or have a question?

Email us at contact@catalyst-code.com and we'll get back to you.